Privacy Notice

Wyndham Row Ltd is committed to protecting your privacy and handling your personal data transparently and securely. This notice explains how we collect, use, and store your information, particularly in relation to our estate agency services and legal obligations.

Please take a moment to read this Privacy Policy. By continuing to use this website or signing up for our services, we’ll assume you’ve understood and accepted the terms outlined below. If you have any concerns or don’t agree with this policy, we recommend not using the website or our services.

Who We Are

Wyndham Row Ltd is a UK-registered estate agency. We collect and process personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

We are registered with the Information Commissioner’s Office (ICO) under registration number ZB908579. Could you either highlight/underline so people can click on the number which takes you to the certificate. Or if you think better then have a ‘click here to view certificate’

What Information We Collect

We may collect and process the following personal data:

  • Full name, address, email, and phone number
  • Proof of identity (e.g., passport or driving licence)
  • Proof of address (e.g., utility bill or bank statement)
  • Property ownership documentation
  • Financial or transactional details where required
  • This information is necessary to provide our services and to comply with our legal obligations under Anti-Money Laundering (AML) regulations.

Why We Collect Your Data

We use your information for the following purposes:

  • To provide estate agency services (e.g., valuations, sales, lettings)
  • To comply with AML and identity verification requirements
  • To communicate with you about your property
  • To fulfil legal, regulatory, or professional obligations

How We Store and Share Your Data

Your data is stored securely and only shared with trusted third parties when necessary, including:

  • Identity verification services for AML compliance
  • Professional partners such as conveyancers, surveyors, or mortgage brokers (with your consent)
  • Regulatory or law enforcement authorities if legally required
  • We never sell your data to third parties.

How Long We Keep Your Data

We retain your personal data only as long as necessary. Typically, this is for five years from the end of our business relationship, in line with AML regulations.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data (where legally permissible)
  • Object to or restrict how we use your data
  • Complain to the ICO if you have concerns about how we handle your data

Updates to This Privacy Statement

Wyndham Row Ltd, the owner of this website, may update this Privacy Statement from time to time. We encourage you to review it periodically to stay informed about how we protect your information.

For more information or to exercise your rights, please contact us at:

  • office@wyndhamrow.co.uk
  • Wyndham Row Ltd, Upper Deck Admirals Quarters, Portsmouth Road, Thames Ditton, Surrey, United Kingdom, KT7 0XA