Welcome to the Wyndham Row Ltd website. By accessing or using this site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. About Us
Wyndham Row Ltd is a UK-registered estate agency (Company Number: 16478540) based at Upper Deck Admirals Quarters, Portsmouth Road, Thames Ditton, Surrey, KT7 0XA.
2. Use of Website
- This website provides information about our estate agency services.
- You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use.
- We reserve the right to modify or discontinue the website at any time without notice.
3. Anti-Money Laundering (AML) Compliance
- As part of our legal obligations, we carry out identity verification checks on clients to prevent money laundering and fraud.
- We use Smartsearch, a trusted third-party service, to conduct all AML and identity verification checks securely and efficiently.
- You agree to provide valid identification and documentation when requested as part of this process.
- Failure to provide requested documents may result in delays or refusal to provide services.
4. Consumer Protection
- We aim to provide clear and accurate information about our services and properties.
- Our services comply with all relevant consumer protection laws, including the Consumer Protection from Unfair Trading Regulations 2008.
- Any complaints or disputes will be handled promptly and fairly; please contact us at office@wyndhamrow.co.uk for assistance.
5. Cookies Policy
- Our website uses cookies to enhance your experience and to analyse traffic. Cookies are small files stored on your device.
- By using our website, you consent to our use of cookies.
- You can manage or disable cookies through your browser settings, but some parts of the site may not function properly without cookies.
6. Data Protection and Privacy
- We handle your personal data in accordance with our Privacy Notice as above, which complies with the UK GDPR and Data Protection Act 2018.
- By using our services or website, you agree to our collection and use of personal data as described.
7. Intellectual Property
- All content on this website, including text, images, logos, and graphics, is the property of Wyndham Row Ltd or its licensors and is protected by copyright law.
- You may not reproduce, distribute, or use any content from this site without our express permission.
8. Limitation of Liability
- While we strive to provide accurate information, Wyndham Row Ltd does not guarantee the completeness or accuracy of any content on the website.
- We are not liable for any loss or damage arising from your use of the website or services, except where prohibited by law.
9. Complaints and Redress
- Wyndham Row Ltd is a member of the Property Redress Scheme (PRS) Membership No: PRS052464, a government-approved consumer protection scheme.
- If you have a complaint about our services, please review our Complaints Procedure first. You may escalate unresolved issues to the PRS for independent resolution.
- Find out more at: www.propertyredress.org.uk
10. Third-Party Links
- Our website may contain links to third-party sites for your convenience. We do not endorse or accept responsibility for their content or practices.
- Please review the terms and privacy policies of any linked sites you visit.
11. Changes to These Terms
- We may update these Terms and Conditions from time to time.
- Continued use of the website after any changes constitutes your acceptance of the updated terms.
- Please review this page regularly to stay informed.
12. Governing Law
- These Terms and Conditions are governed by the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
- office@wyndhamrow.co.uk
- Wyndham Row Ltd, Upper Deck Admirals Quarters, Portsmouth Road, Thames Ditton, Surrey, United Kingdom, KT7 0XA